.portal-page{width:min(1180px,100% - 48px);margin:0 auto;padding:78px 0 96px;font-family:Noto Sans SC,sans-serif}.portal-head{margin-bottom:32px}.portal-kicker{color:var(--orange-deep,#e65a00);letter-spacing:.14em;text-transform:uppercase;margin-bottom:10px;font:800 12px Barlow,Noto Sans SC,sans-serif}.portal-head h1{letter-spacing:0;color:var(--ink,#1a1a22);margin:0 0 16px;font-size:54px;line-height:1}.portal-head p{max-width:720px;color:var(--muted,#6f6f77);font-size:17px;line-height:1.75}.portal-card{border:1px solid var(--line,#ececec);background:#fff;border-radius:8px;padding:34px;box-shadow:0 14px 40px #14141e0f}.acc-auth{border:1px solid var(--line,#ececec);background:#fff;border-radius:20px;grid-template-columns:1fr 1fr;max-width:860px;min-height:680px;margin:0 auto;display:grid;overflow:hidden;box-shadow:0 24px 60px #14141e14}.portal-auth{text-align:center}.portal-auth .portal-head p{margin-left:auto;margin-right:auto}.portal-auth .acc-auth{text-align:left}.acc-auth-brand{color:#fff;background-color:#0000;background-image:linear-gradient(160deg,#12141cd1 0%,#12141c73 45%,#12141c9e 100%),url(/assets/auth-bg.webp);background-position:50%;background-repeat:repeat;background-size:cover;background-attachment:scroll;background-origin:padding-box;background-clip:border-box;flex-direction:column;min-height:480px;padding:44px 40px;display:flex;position:relative}.acc-auth-brand>img{object-fit:contain;align-self:flex-start;width:auto;max-width:none;height:34px}.acc-auth-brand-body{margin-top:auto}.acc-auth-brand h2{color:#fff;margin:0 0 12px;font:900 26px Noto Sans SC,sans-serif}.acc-auth-brand p{color:#ffffffad;margin:0 0 26px;font:500 14.5px/1.7 Noto Sans SC,sans-serif}.acc-auth-brand ul{flex-direction:column;gap:13px;margin:0;padding:0;list-style:none;display:flex}.acc-auth-brand li{color:#ffffffeb;align-items:center;gap:11px;font:600 14px Noto Sans SC,sans-serif;display:flex}.acc-auth-brand li svg{width:18px;height:18px;color:var(--orange,#ff6a00);flex-shrink:0}.acc-auth-form{flex-direction:column;justify-content:center;padding:40px 38px;display:flex}.acc-auth-tabs{background:var(--bg-soft,#f7f7f5);border-radius:12px;gap:8px;margin-bottom:26px;padding:5px;display:flex}.acc-auth-tabs button{cursor:pointer;color:var(--muted,#6f6f77);background:0 0;border:0;border-radius:9px;flex:1;padding:12px;font:800 16px Noto Sans SC,sans-serif;transition:all .15s}.acc-auth-tabs button.on{color:var(--orange-deep,#e65a00);background:#fff;box-shadow:0 2px 8px #14141e0f}.acc-auth-form .portal-form{max-width:none}.acc-auth-alt{border-top:1px solid var(--line,#ececec);text-align:center;margin-top:24px;padding-top:22px}.acc-auth-alt>span{color:var(--muted-2,#9a9aa2);margin-bottom:14px;font:600 13px Noto Sans SC,sans-serif;display:block}.acc-sso-row{justify-content:center;gap:14px;display:flex}.acc-sso-btn{border:1.5px solid var(--line,#ececec);cursor:pointer;width:52px;height:52px;color:var(--ink-2,#2a2a31);background:#fff;border-radius:50%;place-items:center;text-decoration:none;transition:all .16s;display:grid}.acc-sso-btn:hover{border-color:var(--orange-line,#ffd2b0);background:var(--bg-soft,#f7f7f5);transform:translateY(-2px)}.acc-auth-note{color:var(--muted-2,#9a9aa2);text-align:center;margin-top:18px;font:500 12.5px/1.6 Noto Sans SC,sans-serif}@media (max-width:760px){.acc-auth{grid-template-columns:1fr;max-width:460px}.acc-auth-brand{display:none}}.portal-loading{color:var(--muted,#6f6f77);font-weight:700}.account-card{align-items:center;gap:26px;display:flex}.account-avatar{background:var(--orange-deep,#e65a00);color:#fff;border-radius:50%;flex:none;place-items:center;width:78px;height:78px;font:900 30px Barlow,Noto Sans SC,sans-serif;display:grid}.account-main h2,.ticket-top h2,.empty-card h2{color:var(--ink,#1a1a22);margin:0;font-size:28px}.account-main p,.empty-card p{color:var(--muted,#6f6f77);margin:8px 0 0;line-height:1.7}.portal-actions{flex-wrap:wrap;gap:12px;margin-top:24px;display:flex}.portal-actions-top{margin:0 0 22px}.portal-btn{border:1px solid var(--line,#e6e6e2);color:var(--ink,#1a1a22);cursor:pointer;background:#fff;border-radius:8px;justify-content:center;align-items:center;min-height:44px;padding:12px 18px;font:800 14px Noto Sans SC,sans-serif;text-decoration:none;display:inline-flex}.portal-btn:hover{border-color:var(--orange-line,#ffd8a8);color:var(--orange-deep,#e65a00)}.portal-btn.primary{background:var(--orange,#ff6a00);border-color:var(--orange,#ff6a00);color:#fff}.portal-btn.primary:hover{background:var(--orange-deep,#e65a00);border-color:var(--orange-deep,#e65a00);color:#fff}.portal-btn.ghost{color:#d6422b}.portal-btn.wide{width:100%;margin-top:6px}.portal-tabs{gap:8px;margin-bottom:22px;display:flex}.portal-tabs button{border:1px solid var(--line,#e6e6e2);cursor:pointer;background:#fff;border-radius:8px;padding:10px 18px;font:800 14px Noto Sans SC,sans-serif}.portal-tabs button.on{background:var(--ink,#1a1a22);color:#fff;border-color:var(--ink,#1a1a22)}.portal-form{flex-direction:column;gap:15px;max-width:460px;display:flex}.portal-form label{color:var(--ink,#1a1a22);flex-direction:column;gap:7px;font-weight:800;display:flex}.portal-form input{border:1.5px solid var(--line,#e6e6e2);border-radius:8px;outline:none;padding:13px 14px;font:500 15px Noto Sans SC,sans-serif}.portal-form input:focus{border-color:var(--orange,#ff6a00)}.acc-email-code-row{grid-template-columns:minmax(0,1fr) 112px;gap:8px;display:grid}.acc-email-code-row input{min-width:0}.acc-email-code-row button{border:1.5px solid var(--orange,#ff6a00);color:var(--orange-deep,#e65a00);cursor:pointer;white-space:nowrap;background:#fff7ed;border-radius:8px;font:800 13px Noto Sans SC,sans-serif}.acc-email-code-row button:disabled{cursor:not-allowed;opacity:.55;border-color:var(--line,#e6e6e2);color:var(--muted,#6f6f77);background:var(--bg-soft,#f7f7f5)}.portal-error,.portal-error-slot{color:#b42318;background:#fff1f0;border:1px solid #ffd6d1;border-radius:8px;align-items:center;min-height:45px;padding:11px 13px;font-weight:700;line-height:1.45;display:flex}.portal-error-slot.is-empty{visibility:hidden}.ticket-list{flex-direction:column;gap:14px;display:flex}.ticket-row{border:1px solid var(--line,#ececec);background:#fff;border-radius:8px;padding:22px 24px;box-shadow:0 10px 28px #14141e0a}.ticket-top{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.ticket-status{color:#157347;white-space:nowrap;background:#eef7f1;border-radius:999px;padding:7px 12px;font:800 12px Noto Sans SC,sans-serif}.ticket-badges{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.ticket-kind{white-space:nowrap;border-radius:999px;padding:7px 12px;font:800 12px Noto Sans SC,sans-serif}.ticket-kind.quote{color:#c45500;background:#fff4e5}.ticket-kind.service{color:#3451b2;background:#eef2ff}.ticket-kind.selector{color:#1d4ed8;background:#eff6ff}.ticket-kind.tech{color:#047857;background:#ecfdf5}.ticket-kind.delivery{color:#6d28d9;background:#f5f3ff}.ticket-kind.other{color:#4b5563;background:#f3f4f6}.ticket-subkind{white-space:nowrap;color:#55545a;background:#f6f5f3;border-radius:999px;padding:7px 12px;font:800 12px Noto Sans SC,sans-serif}.ticket-workspace{grid-template-columns:280px minmax(0,1fr);align-items:start;gap:22px;display:grid}.ticket-type-panel{flex-direction:column;gap:8px;display:flex;position:sticky;top:96px}.ticket-type-panel button{text-align:left;border:1px solid var(--line,#e6e6e2);cursor:pointer;background:#fff;border-radius:8px;grid-template-columns:1fr auto;align-items:start;gap:4px 10px;padding:14px 14px 13px;transition:all .16s;display:grid}.ticket-type-panel button:hover{border-color:var(--orange-line,#ffd8a8)}.ticket-type-panel button.on{border-color:var(--orange,#ff6a00);box-shadow:0 10px 24px #e65a001a}.ticket-type-panel b{color:var(--ink,#1a1a22);font:900 14px Noto Sans SC,sans-serif}.ticket-type-panel span{color:#6f6f77;background:#f6f5f3;border-radius:999px;place-items:center;min-width:28px;height:24px;font:900 12px Barlow,sans-serif;display:grid}.ticket-type-panel button.on span{background:var(--orange,#ff6a00);color:#fff}.ticket-type-panel em{color:var(--muted,#6f6f77);grid-column:1/-1;font-size:12.5px;font-style:normal;line-height:1.45}.ticket-main-panel{min-width:0}.ticket-subtypes{flex-wrap:wrap;gap:8px;margin:-6px 0 16px;display:flex}.ticket-subtypes span{border:1px solid var(--line,#e6e6e2);color:#55545a;background:#fff;border-radius:999px;align-items:center;gap:7px;padding:7px 11px;font:800 12.5px Noto Sans SC,sans-serif;display:inline-flex}.ticket-subtypes b{color:#6f6f77;background:#f6f5f3;border-radius:999px;place-items:center;min-width:18px;height:18px;font:900 11px Barlow,sans-serif;display:grid}.ticket-tools{justify-content:space-between;align-items:center;gap:18px;margin-bottom:18px;display:flex}.ticket-tabs{flex-wrap:wrap;gap:8px;display:flex}.ticket-tabs button{border:1px solid var(--line,#e6e6e2);cursor:pointer;color:var(--ink,#1a1a22);background:#fff;border-radius:999px;align-items:center;gap:7px;padding:9px 13px;font:800 13px Noto Sans SC,sans-serif;display:inline-flex}.ticket-tabs button span{background:var(--bg-soft,#f6f5f3);min-width:20px;height:20px;color:var(--muted,#6f6f77);border-radius:999px;place-items:center;font:800 11px Barlow,sans-serif;display:grid}.ticket-tabs button.on{background:var(--ink,#1a1a22);border-color:var(--ink,#1a1a22);color:#fff}.ticket-tabs button.on span{color:#fff;background:#ffffff2e}.ticket-tools input{border:1.5px solid var(--line,#e6e6e2);border-radius:8px;outline:none;width:min(360px,100%);padding:12px 14px;font:500 14px Noto Sans SC,sans-serif}.ticket-tools input:focus{border-color:var(--orange,#ff6a00)}.ticket-meta{color:var(--muted,#6f6f77);flex-wrap:wrap;gap:8px 18px;margin-top:12px;font-size:13.5px;display:flex}.ticket-products{flex-wrap:wrap;gap:8px;margin-top:16px;display:flex}.ticket-products span{background:var(--bg-soft,#f6f5f3);border:1px solid var(--line,#ececec);color:var(--ink-2,#33333a);border-radius:999px;padding:6px 10px;font:700 12.5px Noto Sans SC,sans-serif}.ticket-link{color:var(--orange-deep,#e65a00);margin-top:18px;font-weight:800;text-decoration:none;display:inline-flex}.ticket-link:hover{text-decoration:underline}.ticket-detail{max-width:860px}.ticket-msg{white-space:pre-wrap;color:var(--ink-2,#33333a);border-top:1px dashed var(--line,#ececec);margin:22px 0 0;padding-top:20px;line-height:1.8}.ticket-items{border:1px solid var(--line,#ececec);border-radius:8px;margin-top:20px;overflow:hidden}.ticket-items div{border-top:1px solid var(--line,#ececec);justify-content:space-between;gap:14px;padding:12px 14px;display:flex}.ticket-items div:first-child{border-top:0}@media (max-width:720px){.portal-page{width:min(100% - 28px,1180px);padding:48px 0 72px}.portal-head h1{font-size:38px}.account-card{flex-direction:column;align-items:flex-start}.portal-card,.ticket-row{padding:24px}.ticket-workspace{grid-template-columns:1fr}.ticket-type-panel{position:static}.ticket-tools{flex-direction:column;align-items:stretch}.ticket-tools input{width:100%}}